This is a real problem for the industry. exhaustion, cynicism, professional inefficacy) in the relationship between job level and job satisfaction as well as between job level and task performance. matters, according to Herzberg, cannot motivate staffs but can curtail dissatisfaction, if managed properly. The purpose of this article is to examine the extent to which work-life balance policies/practices are a reality for employees of banking sector. The difference of this research with the previous research are on the object, variable, theory and references. Reducing turnover rates starts with understanding the problem, and making an effective strategy to combat turnover. The deepest recession for at least eighty years may have produced a change in mindset. Banking being a service industry human resource is one of the most important assets for the banks. 5 … The question, which one is “strongly disagreed,” two is “disagreed,” there is “ neutral,” four “ agreed,” five is “, In this research, SPSS and SMARTPLS (Statistical Package for the Social Sciences) statistical softwar, In this study, Kaiser-Meyer-Olkin (KMO) and Bartlett, 30 items culled from the independent variables and 30 items culled from the, some variables were eliminated causing the numbers of variables to reduce to 2, required for good factor analysis (Serbetar & Sedlar, 2016). When compared to all other industries, finance and banking suffer from high customer-switching rates, low employee engagement levels, high turnover, and absenteeism. productivity challenge – as an employer in its own right. 2. employee’s satisfactions with their banks with regard to health, wellbeing, improvement in employee productivity, best services, good behaviour between staff, socially, economically, improvement in banking sector and job — I. I Measuring productivity in service industries The growth of the service economy presents special challenges for productivity analysts; output is often difficult to quantify, and measurement of labor input requires great care JEROME A Journal of Organizational Effectiveness: Peop, work conflict with the employee performance-moderating role. advancement of information technology (IT) in the Indian banking sector and other financial intermediaries resulted in growth and development of banks’ productivity and efficiency. Bartlett's test of sphericity, establish the presence of sufficient correlation bet, Cronbach’s alpha reliability test also shows that the study instruments measure what it ought to measure with coefficien, < 0.05). Key Words: Salary, Rewards, Indirect Compensation and Employee Performance 1. Enhancing employee productivity and subsequent organizational performance is vital in business as a going concern. Though there are varying perspectives on organizational culture resulting into different model, there is no unanimity about what constitutes an organizational culture. The public sector employs 5.4 million people across the UK – roughly one in six of the workforce (see Box). Regression analysis was carried out to examine the impact of stress on workers' performance. In this situation, for survival and growth management in banks is adopting different strategies to improve employee productivity. It is based on empirical research conducted on 133 employees of private sector’s Universities in Karachi that are providing education in the disciplines of Business Administration, Engineering, Medicine, Textile and Fashion. Using a neural network approach, a total of 160 companies are integrated into a simulation using leadership, satisfaction and readiness variables, with an emphasize on high relationship, to ascertain the effect of readiness on job satisfaction. influence employee productivity in the Nig erian banking industry. Abstract : Performance Appraisal is a commonly used powerful Human Resource tool used in the organization for attaining its objective. Privite Sector, Turkey tugcegullu04@gmail.com Abstract This research is aimed to study the impact of training and development programs on motivation of employees in banking sector. 557-567 Article Download PDF View Record in Scopus Google Scholar Exploratory factor analysis yielded six factors: pay, training, promotion, recognition, supervision and job security. 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Originality/value This research presented the role of burnout on the relationships between job level, job satisfaction, and task performance especially in South Korean organizational context. increase productivity from your employees. The findings of this study support the findings of a similar study on banking sector of Pakistan conducted by Usman Basher and Muhammad Ismail which showed that job stress significantly reduce the performance of an individual. The Industry is of major importance to the national economy of Bangladesh as it contributes more than 80% of the country's export earnings that amounts to about USD nineteen billion. The findings of the study show that training and manpower development has significantly enhanced employee efficiency and job productivity in the bank. The purpose of this paper is to examine the mediating role of burnout (i.e. The measures of JS captured various dimensions from Minnesota satisfaction questionnaire to JS survey. Two hundred ten readymade garment workers were interviewed from ten companies of different sizes for this study. Job satisfaction (JS) of employees has been studied in the past by various researchers beginning in the 1930s till date. Kenya commercial bank considers individual productivity a … The ‘t’ values indicated the influence of each predictor v, modeling to expound on the existing knowledge as it concerns stress and employee productivity. Introduction The potential benefits of increased productivity in intermediate sectors – such as banking and finance – can be substantial, given the impact of their services on resource allocation and competitiveness in the broader economy. The University Journal. a third of the employment in the sector. To study the impact of organizational culture on employee performance, it is vital to understand the organizational culture and different aspects of employee performance. These positive estimators suggest that highly motivated and committed employees may contribute to productivity of the bank and increase the bank performance. The entire data used for this empirical study were collected across the six-geopolitical zones of Nigeria using a typical-all-round qualitative method. The results show that work-life balance and work-family conflict have a positive effect on employee performance. Accordingly we analysed the business model and the organizational strategy of Indian Banks in terms of their business objectives, service planning, … Also, Gunu, Oni, Tsado and Ajayi (2013) examine whether employees’ training and development enhances work efficiency in the banking industry. exhaustion, cynicism, professional inefficacy) mediate the relationship between job level and job satisfaction. 5.2.2.2 Productivity of employee A research was conducted in Ghana to determine the effects of the use of Computerized Accounting Systems in bank enables to enhance the performance of employee. Originality/value The implications of these findings on future research and organizational practice are discussed. The shift in trend productivity growth for banking predates by more than a decade the much-touted New Economy productivity shock of the second half of the 1990s, which is most often associated with advances in information technology (IT). How to improve productivity in banks: Cross-selling. Organisations are faced with a … This issue has acutely affected the banking sector in Serbia proper, directly influencing its performance and efficiency. Hence, this study aims at identifying the work stress factors and their impact on work performance of the RMG workers in Bangladesh. How to Improve Knowledge Worker Employee Productivity – a Case Study of Modern Industrialization Just because a business has been doing something the same way forever, doesn’t mean it’s the best way to do it. states with the highest total assets or domestic lending per employee in the credit institution sector. Contrary to expectations, we found that: Higher productivity in the US industries was not achieved at the expense of lower service quality or restricted service offerings. banking sector of Punjab. Improved focus on sustainable growth, product portfolio/ business segment profitability Need to link financial metrics with operational drivers and lead indicators in order to have a better lever on costs and be more nimble footed in more complex and evolving business environments. The authors provide implications and limitations of the findings. Reclassifying the satisfaction-performance dyadic corroborates Judge et al.’s (2001) theory that reinventions of this impression should be researched, and Graen and Uhl-Bien’s (1991) conclusive remarks that an evaluation beyond “trait-like” individual differences of leaders is necessary to recognize the leadership paradigm loop, which is inclusive of the leader, the follower and the dyadic relationship. This paper deals with the application of a new statistical approach – the I-distance method - in measuring the, Purpose - The purpose of this research is to know the decription of job characteristics, job satisfaction and job performance.Design/methodology/approach - The Research design is cross sectional. H. Ajitha, Dr. N. Panchanatham. Responses from 280 young university teaching faculty serving in public-sector universities in Islamabad, Pakistan were investigated by applying linear regression analysis to test six hypotheses. Workforce Planning for Productivity and Profitability; Each Banking and Financial institution aims at becoming world-class provider of services and products to compete well in the industry. A. Koutsomanoli-Filippaki, D. Margaritis, C. StaikourasEfficiency and productivity growth in the banking industry of Central and Eastern Europe Journal of Banking & Finance, 33 (2009), pp. The reliability estimates were 0.92, and convergent and discriminant validity also met all the criteria respectively. much stronger employment growth than anyone would have predicted. They, skills and the ability to treat all employees fairly. ing sector. Design/methodology/approach While for the dependent variable Employee productivity (P) were employee performance (EP), employee motivation (EM), employee commitment (EC) and employee efficiency (EE). Job satisfaction has moderating effects on the relationships between work-life balance, work-family conflict, and family-work conflict with perceived employee performance. Managing and improving performance of employees is a common challenge for managers. The performance impact factors are work pressure and frustration, understaffed workplace and work in holidays, job insecurity and pressure to complete the assignments. Purpose: All content in this area was uploaded by Solomon Babarinde on Mar 03, 2020, Impact of Stress on Productivity of Employees in, experiences have become a basic part of livi, important by researchers because it affects the employees of an organization and, performance. Funds were also another limitation. These countries’ best hope for keeping the wealth creation engine stoked is improved productivity—producing more with fewer workers. This should, however, be viewed in the con-text of the large Danish mortgage banking sector. Hence, employee productivity becomes an important factor while measuring overall efficiency and productivity of banks. Department of Public Administration and Local Government, University of Nigeria ABSTRACT: Productivity in the Nigerian public organizations have suffered serious decline as researches have shown that productivity has not really improved even with the enormous human resources at … Findings The study presents some unique results, which are different from previous studies such as work-family conflict has a positive significant effect on employee performance, family-work conflict has no significant effect on employee performance and job satisfaction can be a negative moderator between these relations. Accordingly, the purpose of this research is to explore the relationships between work-life balance, work-family conflict, and family-work conflict and perceived employee performance with job satisfaction serving as a moderating variable. The Productivity of the Banking Sector: Integrating Financial and Production Approaches to Measuring Financial Services Output Dennis J. Fixler Kimberly D. Zieschang Abstract Measurement of output for services in general, and for In terms of the cost-to-incomerange. Reviewing the literature explores a theoretical existence of a readiness model preceding the satisfaction-performance paradigm that measures how the amalgam of readiness variables affects job satisfaction. Given that this study was cross sectional, monitoring changes in behavior could not be possi- ble. A final standardized questionnaire consists of 23 items on JS. People in both the developing and developed worlds now face issues like work-to-family and family-to-work conflicts. A conceptual model is proposed towards the end to study the structural relationship between organizational culture and employee performance. Emran Ali3 1Senior lecturer in Management Faculty of Business, Northern University Bangladesh, Dhaka, Bangladesh. Bank employees who are stressed may become. But productivity improvement is not dependent on technology alone. This paper investigates the challenges and the realities of work-family balance among Nigerian female doctors and nurses in their hysteric efforts to balance their work and family obligations. This relationship was supported, allowing us to conclude that employees who perceive personal control and autonomy in their work environment (as defined by how, when and where they work) will report lower levels of WIF and intentions to quit. In this light, it is particularly notable that in four of the five service industries we studied in detail—airlines, telecommunications, retail banking, and general merchandising—the United States had the best productivity performance (Exhibit 4). Ouch. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. The Impact of Rewards on Employee Performance in Commercial Banks of Bangladesh: An Empirical Study Serena Aktar1, Muhammad Kamruzzaman Sachu2, Md. 100% of human population interacts with banks on a nearly daily basis. Sorry, preview is currently unavailable. more than 4.2 million and the number of factories is 5000 in different sizes. (2005). Impact of working environment on employee's productivity: A case study of Banks and Insurance Companies in Pakistan @article{Awan2015ImpactOW, title={Impact of working environment on employee's productivity: A case study of Banks and Insurance Companies in Pakistan}, author={Abdul Ghafoor Awan and M.Tafique Tahir}, journal={European Journal of Business and … It was expected that achieving this mission would ultimately improve the bottom line of the bank, which is the principal objective of any business. In a situation where this does not occur, they are liable to face several challenges which stands as a set back to the organization in the sector where they belong. Thus, productivity differences in this sector may determine, in large measure, the overall productivity differences between national economies. A review of the literature indicates an absence of a paradigmatic precursor to the satisfaction-performance dyadic. Respondent workers were selected by simple random sampling method from ten garment companies that are located in the periphery of Dhaka city. Design/methodology/approach Further, these measures have been standardized on working professionals in various domains except the emerging field of information technology (IT). 3Professor in … Purpose This final year dissertation investigates key factors which can affect the productivity level of the employees within the UK banking sector. Academia.edu no longer supports Internet Explorer. In fact, US industries often offer a broader range of services than their counterparts in other countries. The results show that the factors concerned with work stress symptoms are frustration and feeling of inefficiency, decrease satisfaction at work, problem of concentration at work and decrease of decision making ability. Corpus ID: 167085842. The supervisor, The environment in which people work has a tremendous effect on their stress leve, inconsistent with a productive and satisfied workforce. Role of Burnout on Job Level, Job Satisfaction, and Task Performance, Refinement and reassessment of the SERVQUAL scale, Impact of Job Related Stress on Employee Performance: A Review and Research Agenda, The Challenges and Realities of Work-Family Balance among Nigerian Female Doctors and Nurses, Impact of Stress on Job Performance: An Empirical study of the Employees of Private Sector Universities of Karachi, Relation of work-life balance, work-family conflict and family-work conflict with the employee performance-moderating role of job satisfaction, Job Satisfaction Scale: Adaptation and Validation Among Indian IT (Information Technology) Employees, Work-life balance practices in the banking sector: Insights from Nigeria, Work flexibility as a mediator of the relationship between work-family conflict and intention to quit, THE EFFECT OF SHARED KNOWLEDGE ON THE PRODUCTIVITY ASPECT OF PERFORMANCE OF THE MANUFACTURING FIRM IN NIGERIA, A Statistical Approach to Evaluating Bank Productivity. 5.4 million people across the UK – roughly one in the workplace may substantial! 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